FAQs
-
Please see “Information for Parents” below to learn more and help you determine if physical or occupational therapy may be good options for your child.
-
Our evaluations are approximately one hour. Depending on the client's needs, therapy sessions will last from 45 minutes to one hour. An adult must be present in the household during the session in case of an emergency or medical concern. In the last five minutes of each session, the therapist will verbally provide a progress update and review any homework for the upcoming week.
-
No, we do not. However, all therapy evaluation and treatment session are eligible for private out-of-network insurance reimbursement based on policyholder benefits. Tiny Transformations is not responsible for out-of-pocket expenses relating to cost of evaluation and treatment that is not reimbursed by individuals private insurance companies. Tiny Transformations will provide daily invoices including diagnosis code, CPT billing code & supporting documentation.
Please see directions in the next question on how to check your out-of-network coverage and benefits.
-
Plan to have 15-30 minutes of your time available to call your insurance company. Make sure to have this information ready before your call:
Insurance card
Name, date of birth, address, phone number, or possibly social security number of the cardholder or person for whom the services are for
Pen and paper/notepad
OUT-OF-NETWORK BENEFITS:
The representative of your insurance carrier may ask for the following information:
Therapy Company Name: Tiny Transformations
Tax ID (EIN): 47-5017553
NPI: 1609329705
Phone: (516)721-4174
Email: Danielle@tinytransformationsnyc.com
INFORMATION TO DOCUMENT DURING THE CALL:
Name of Customer Service Representative
Date of call
Time of call
QUESTIONS TO ASK:
Does my plan include “out-of-network” coverage for occupational and physical therapy?
Is there an annual deductible for out-of-network occupational and physical therapy? If so, how much?
How much of my out-of-network deductible has been met?
Is there a limit on the number of sessions my plan will cover per year? If Yes, How many?
Is there a limit on out-of-pocket expenses per year?
What is my coinsurance percentage for occupational or physical therapy?
Does my plan require pre-authorization for occupational or physical therapy?
Does my plan require a referral for occupational or physical therapy?
What is the policy year (i.e., Jan 1 – Dec 31)?
Can I submit a Superbill? If so, what is the process for filing a claim with a Superbill?
What additional forms do I need to submit when filing my claim?
What CPT codes do you cover for speech therapy?
Can I file my claim online, or do I need to mail/fax it to you?
Do claims need to be filed within a specific timeframe following the service?
How long does it take to process my claim?
How do I appeal if a claim is denied?
Typical Occupational Therapy & Physical Therapy Evaluations & Therapy Codes:
97165: Occupational Therapy Evaluation: Low Complexity
97161: Physical Therapy Evaluation: Low Complexity
97530: Therapeutic Activities for Functional Performance
97110: Therapeutic Exercises
97112: Neuromuscular Therapy
97129 Executive Functioning
97116: Gait
Out-of-network reimbursement is the client’s responsibility. In the event the insurance company requests additional documentation such as a Letter of Medical Necessity, therapy session notes, etc., we will work with you to provide the necessary documentation.
-
VIEWING YOUR BILLING HISTORY AND DOCUMENTS:
1. After logging into the Client Portal, click Billing & Payments to see your billing page. This page provides you with an overview of your recent payment history and access to your billing documents.
2. You’ll see three sections for Invoices, Statements, and Insurance Reimbursement Statements (superbills).
3. At the very bottom there’s a section for Account History that shows your most recent sessions and payments.
4. Adjust the date range to display whichever sessions you’d like by clicking the calendar icon.
***if your insurance company requests separate PT and OT super bills please reach out to your region director.
-
Therapy sessions will be provided by a team member of Tiny Transformations LLC. This includes either Danielle MacCourtney, or Amanda Masterson, or an agreed upon independent contractor of Tiny Transformations LLC. All cases will be overseen by Danielle, and any independent contractor working with Tiny Transformations LLC. will have the appropriate licenses and degree requirements to practice as a New York State Licensed and Certified Occupational / Physical Therapist.
-
All appointments are fee-for-service via credit card payment via SimplePractice. Fees for evaluation, consultation, and treatment sessions range. Evaluations will incur a one-time cost, which includes the visit and evaluation report. We are open to creating a payment plan that works for you. Tiny Transformations will provide a daily treatment invoice once the session is paid in full via SimplePractice.
-
Every Tiny Transformations therapist will help prevent the spread of COVID-19 by taking the following precautionary measures:
Clean hands often, either with soap and water for 20 seconds or hand sanitizer
Non-contact Temperature Checks Prior to Treatment
Put distance between themselves and patients & caregivers when therapeutically appropriate
Wear mask or face covering at all times.
Clean & disinfect all toys, therapy materials and surfaces before & after use
Information for Parents
Development is an amazing and complex process which often varies greatly between children. It is not uncommon for a child to achieve milestones at a different pace or manner than his or her peers. This can be concerning to parents, which is why we are committed to distinguishing whether the behavior is within typical range, or if intervention is necessary.
Throughout childhood, the brain and body undergo incredible growth and development. Early identification and intervention is the first step toward a positive transformation. If you are concerned about your child, or interested in learning techniques to help facilitate normal development, don't hesitate to contact us.